IBM refreshing the focus on the SMB market by opening offices in Kochi, Madurai etc.,

IBM India commenced its operations at Kochi on Thursday, thereby expanding its reach to 41 cities across the country.

The Kochi unit would enable the company to cater to the unique requirements of the various small and medium business (SMB) clients spread across non-metros in India, Mr Lingraju Sawkar, Vice-President, SMB, IBM India, said at a press meet.

Kochi is the first branch expanded by IBM in South India and there are plans to open more such branches at Coimbatore, Visakhapatnam, Madurai and Goa shortly, he added.

IBM claims there are 30000 SMB customers, which is a huge potential market very much not tapped very properly.

Customer Satisfied Technologies - www.customersatisfied.com is working towards this market only!!

IBM is a big player in this market and CST will try to take a part from the pie!! We are all very excited about this effort.